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A burst pipe can put litres of water into your home every minute — through ceilings, down walls, into floorboards. The fix starts the second you call: we'll talk you through shutting the water off right now, then get to you fast across Crawley and the wider Sussex, Surrey, South London and Kent area to stop the leak and repair it properly. Fully insured, honest pricing, and we leave the place clean.
A burst pipe is a race against the water. Every minute it runs is more damage to floors, ceilings and belongings — so the priority is always the same: stop the water first, repair it properly second. We've been called out to all of the below across Crawley, Horsham, Brighton and the wider Sussex area, and we carry the fittings to get most homes back on water the same visit.
The classic winter emergency. Water expands as it freezes, and a pipe run through an unheated loft, garage or outbuilding can split — then gush the moment it thaws. Frost-bursts are common in older Sussex housing with copper pipework routed through cold spaces. We locate the split, cut out the damaged section, and repair it — and we'll flag any exposed runs worth lagging so it doesn't happen again next cold snap.
Homes with original lead or galvanised steel pipework — think the Victorian terraces of Brighton and the older streets of Horsham and East Grinstead — can burst simply because the pipe has corroded through from the inside. These often start as a weep and then let go. Where we find failing lead or galvanised pipe, we replace the run in modern copper or plastic rather than patch a pipe that's on its way out anyway.
Not every burst is dramatic. An over-tightened stop-tap, a badly routed pipe rubbing on a joist, or a push-fit joint that was never quite seated can all give way and soak a cupboard or a ceiling void. We trace it back to the actual failure point rather than just mopping up the symptom, so the same joint isn't leaking again in a month.
Whatever your home is plumbed in, we carry the fittings for it — copper, modern plastic push-fit and speedfit, and the transitions needed to bring old lead or galvanised runs safely into modern pipework. If a repair is better done as a short re-pipe than a patch, we'll tell you straight and explain why.
The worst bursts are the ones you can't see — a pipe weeping under a solid floor, inside a stud wall, or in a ceiling void, showing up only as a damp patch or a dripping light fitting. We trace the source, get to it with the least disruption we can, and stop it — then talk you through what's a plumbing fix and what's a job for a plasterer once it's dry.
Three steps. No surprises.
The moment you ring, we'll talk you through finding your main stopcock and shutting the water off, draining the system down, and killing the electrics if water's reached them. That alone stops most of the damage. Then we give you a realistic ETA based on where you are and what's already on the schedule.
The van is stocked for burst-pipe work — copper and plastic fittings, isolation valves, push-fits, pipe and repair couplers. We isolate the burst, stem the water, and protect the area around it. In the large majority of cases the pipe is repaired and your water is back on the same visit.
We repair the pipe properly — not a temporary bodge that fails again — and check the run either side so you're not calling us back next week. You get a clear price before we start and an itemised VAT receipt by email, and you can pay by card on the spot with Stripe Tap to Pay, by bank transfer, or cash.
Based in Crawley, we reach most addresses within an hour of Crawley — across Sussex, Surrey, South London and the western edge of Kent. Click any area for full detail on what we cover there.
Not in this list? If you're within an hour of Crawley (RH10), give us a call on 07884 064809 — chances are we cover you.
A burst pipe is rarely the only thing going on. If you need us urgently, our 24/7 emergency plumber service in Crawley covers it. For leaks and cold spots on your heating, see radiator and heating repairs in Crawley, and for a full refit after water damage, bathroom installation in Crawley. take a look at shower and tap repairs in Crawley.
We aim to reach most Crawley and central Sussex addresses within 30-60 minutes during the day, and within about an hour out of hours. From Crawley (RH10) we cover the wider Sussex, Surrey, South London and Kent area, so times vary by distance — call us and we'll give you a realistic ETA before you commit, and talk you through shutting the water off while we're on the way.
Turn off your main stopcock straight away — it's usually under the kitchen sink, in the airing cupboard, or where the water enters the house. Open the cold taps to drain the system down and take pressure off the burst. Switch off any immersion heater. If water has reached electrics, turn off the consumer unit and don't touch anything live. Catch what you can in buckets and move valuables clear. Then call us on 07884 064809 and we'll talk you through the rest.
Every burst is different — a single frost-split pipe we can reach is a very different job from a corroded main under a solid floor, so we won't quote a one-size figure that turns out wrong. What we promise is a clear price before we start the repair and no surprises on the invoice: you pay for the time on the job and the parts, and you get a VAT receipt by email. On a bigger repair we'll price it up properly first so you know where you stand.
Yes. Most home insurers cover escape-of-water damage, and a clear paper trail makes the claim far smoother. We photograph the burst and the repair, and your itemised VAT invoice describes the fault, the cause and the work carried out — which is exactly what an insurer wants to see. We can't submit the claim for you, but we'll give you everything you need to submit it yourself.
The repair itself is usually done the same visit. Drying out is slower — a soaked ceiling or floor can take anywhere from a few days to a couple of weeks with good airflow, and larger soakings often need a dehumidifier. Our job is to make sure the leak is genuinely fixed so the drying can actually start; we'll be honest about what's plumbing and what's a job for a drying or plastering specialist.
We're based in Crawley and cover Crawley (RH10, RH11), Horsham (RH12, RH13), Burgess Hill (RH15), Haywards Heath (RH16, RH17), East Grinstead (RH19), Redhill (RH1), Reigate (RH2), Brighton (BN1-3) and out into Kent and South London. If you're within about an hour of Crawley, call us — chances are we cover you.
Don't wait for it to spread. Call or WhatsApp — we'll talk you through shutting the water off while we're on the way.