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A dripping tap, a shower that won't hold its temperature, or pressure that's dropped off — small faults like these are easy to live with until they're not. We repair and replace taps, mixer showers and thermostatic showers across Crawley and the wider Sussex area, diagnosing the actual worn part rather than guessing. Most jobs are sorted the same visit. Fully insured, tidy work, and a clear price before we start.
Most shower and tap faults come down to a handful of common causes — a worn washer, a failing cartridge, limescale narrowing the flow, or a thermostatic valve that's lost its calibration. We diagnose the actual fault rather than reaching straight for a full replacement, and we're honest when a repair genuinely isn't the better option.
A tap that drips is very rarely the tap itself — it's almost always a worn washer, O-ring or cartridge inside it letting water past when it should be sealing. Left long enough, a small drip can start marking the basin or bath below it, so it's worth sorting sooner rather than later. We identify the actual worn part, replace it, and test the tap properly before we leave.
Modern mixer taps use a ceramic disc cartridge rather than a traditional washer, and these wear out over years of use — especially in hard water areas where limescale builds up inside the mechanism and stops it seating properly. We carry a range of cartridges and can usually match yours on the visit; where a specific part needs ordering in, we'll tell you honestly rather than force a fix with the wrong one.
Low flow from a tap or shower has a few common causes — a limescale-clogged aerator or showerhead, a partially closed isolation valve, a failing cartridge restricting flow, or a wider issue with your system's pressure. We work through the likely causes in order, starting with the simplest, so you're not paying to replace something that just needed cleaning out.
Mixer showers blend hot and cold from your existing supply, and faults usually show up as temperature that won't hold steady, pressure that surges, or a shower that won't get properly hot. We check the valve, the diverter and the supply pressure to find the actual cause rather than replacing the whole unit unless that's genuinely what's needed.
A thermostatic shower is meant to hold a steady temperature even if someone flushes a toilet elsewhere in the house — when it won't, the thermostatic cartridge has usually failed or needs recalibrating. We diagnose which it is, replace the cartridge where that's the fix, and set the temperature limit properly so it's not scalding or freezing on a knock.
Some taps and showers are worth repairing; some have had their day and a repair would just be a temporary patch on an old unit. We'll always try the repair first where it makes sense, and we're straight with you if a replacement is genuinely the better option — no upselling a new mixer shower when a cartridge would do the job.
Three steps. No surprises.
Tell us what's happening — a drip, low pressure, a shower that won't hold temperature — and roughly how old the tap or shower is if you know. That helps us bring the right cartridges and parts so it's sorted in one visit wherever possible.
We isolate the water, strip down the tap or shower valve, identify the actual worn part, and replace it. Most drips, low-pressure issues and mixer faults are a same-visit fix once we're inside the mechanism.
We run the tap or shower through its full range — hot, cold, full flow, temperature control — before we call it done, not just a quick check. You get a clear price before we start and an itemised VAT receipt by email, and you can pay by card on the spot with Stripe Tap to Pay, by bank transfer (BACS), or cash.
Based at 147 Woodfield Road, Crawley RH10 8AD, we repair taps and showers across Crawley and out into the wider Sussex, Surrey, South London and Kent area — including harder-water areas where cartridges and valves wear faster. Click any area for full detail on what we cover there.
Not in this list? We also reach Brighton and South London, and most addresses within about an hour of Crawley — call 07884 064809 and we'll confirm we cover you.
If a dripping tap or a failing shower valve is part of a wider refresh, take a look at bathroom installation in Crawley. Fitting a new tap outdoors is a different job with different regs — see outside tap installation in Crawley. And if a "dripping tap" turns out to be feeding a damp patch elsewhere, our leak detection service in Sussex can trace it properly.
It depends on the fault and the age of the unit. A worn cartridge, washer or O-ring is usually a straightforward repair on taps and mixer or thermostatic showers of any age. Where a unit is old, parts are no longer available, or it's failed more than once, replacing it properly is often the better long-term option — we'll give you an honest recommendation either way, not just the option that's easiest for us.
The most common causes are a limescale-clogged aerator or showerhead, a partially closed isolation valve, a worn cartridge restricting flow, or — less often — a wider pressure issue with your system. Hard water areas see this more than most, since limescale builds up inside the mechanism over time. We check the simple causes first before assuming anything bigger is going on.
It depends on the fault — a straightforward cartridge swap is a different job to a full mixer or thermostatic valve replacement. We won't quote a fixed figure that might not hold once we've seen it. What we promise is a clear price agreed before any work starts, then you pay for the time on the job and any parts, with a VAT receipt by email.
For a dripping tap or a shower fault, we'll usually get to you within a day or two depending on how the schedule looks, and sooner if it's actively leaking and causing damage. Call us and we'll give you a realistic time rather than a vague estimate.
We're based at 147 Woodfield Road, Crawley RH10 8AD and cover Crawley (RH10, RH11), Horsham (RH12, RH13), Burgess Hill (RH15), Haywards Heath (RH16, RH17), East Grinstead (RH19), Redhill (RH1), Reigate (RH2), Brighton (BN1-3) and out into Surrey, South London and Kent. If you're within about an hour of Crawley, call us — chances are we cover you.
No — plumbing is our trade, not gas. For anything involving gas appliances, gas pipework or boilers, we'll point you to a Gas Safe registered engineer (gassaferegister.co.uk), because that's the right qualification for that part of the job. If you ever smell gas, don't wait — call the National Gas Emergency Service on 0800 111 999.
Small problems get worse, not better, left alone. Call or WhatsApp and we'll get it sorted.